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Data Analysis

Language, Region & Transcription Analysis

Correlate revenue and traffic geographies with global census language data and our transcription usage data to find patterns.

Country Comparison

Revenue Drivers

CountryRanking
United States1,163
Brazil341
United Kingdom256
France179
Spain175
Mexico174
Germany171
Canada141
India125
Italy96

Traffic Drivers

CountryRankingShare
United States735,62379.9%
India92,30310.0%
Indonesia23,6342.6%
Brazil22,7602.5%
Bangladesh21,6562.4%
Pakistan16,5201.8%
Germany11,4681.2%
United Kingdom10,8951.2%
Mexico10,7341.2%
Spain8,7581.0%

Country Analysis Insights:

  • The United States leads in both revenue and traffic.
  • Brazil is 4th in traffic (2.5%) but 2nd in revenue. Portuguese is supported across transcription and the site UI.
  • The United Kingdom, France, Spain, and Germany rank in both traffic and revenue, indicating balanced performance given complete language support.
  • Bangladesh and Pakistan collectively contribute 6.8% of traffic but are not among the top revenue drivers. No action since we don’t sell directly in those countries.
  • India ranks 2nd in traffic (10.0%) but drives low revenue.
  • Indonesia drives around 3% of traffic but very low upgrades.

Language Analysis

Site Languages

LanguageUsersShare
English2,020,26880.5%
Spanish (Spain)139,2435.5%
Portuguese (Brazil)118,6604.7%
French (France)70,0192.8%
German (Germany)39,1331.6%
Italian18,8540.75%
Indonesian7,8900.3%
Turkish1,4730.06%
Hindi (India)3860.015%
Bengali (India)1230.005%
Filipino (Philippines)20.00008%

Transcribed Languages

LanguageCount
English9,690
Spanish1,570
Portuguese436
German329
French276
Italian63

Non-Transcribed Languages

LanguageCount
Icelandic1,250
Arabic489
Hindi481
Indonesian261
Turkish201
Russian172
Polish151
Gujarati135
Urdu105
Swahili94

Language Analysis Insights:

  • Top 6 languages across the UI and transcript match aligning with top revenue countries.
  • After English, Spanish and Portuguese are top languages mapping to our top regions outside the U.S. - Brazil and Spain
  • Icelandic request most likely a bug since approximately only 39 users have visited the site from Iceland in the last 30 days.
  • High demand for Arabic in transcription could be driven by France where its the third most common language.
  • Hindi the third most rejected language coincides with India one of our top drivers for traffic.

Languages For Revenue Driving Countries

Country Ranking Transcription Languages Site Languages
United States 1,163
English Supported
Spanish Supported
Chinese Not Supported
English Supported
Spanish Supported
Chinese Not Supported
Brazil 341
Portuguese Supported
English Supported
Portuguese Supported
English Supported
United Kingdom 256
English Supported
Welsh Not Supported
Polish Not Supported
Punjabi Not Supported
English Supported
Welsh Not Supported
Polish Not Supported
Punjabi Not Supported
France 179
French Supported
English Supported
Arabic Not Supported
French Supported
English Supported
Arabic Not Supported
Spain 175
Spanish Supported
Catalan Not Supported
Basque Not Supported
Spanish Supported
Catalan Not Supported
Basque Not Supported
Mexico 174
Spanish Supported
English Supported
Nahuatl Not Supported
Spanish Supported
English Supported
Germany 171
German Supported
English Supported
Turkish Not Supported
German Supported
English Supported
Turkish Supported
Canada 141
English Supported
French Supported
Indigenous Languages Not Supported
English Supported
French Supported
India 125
Hindi Not Supported
English Supported
Bengali Not Supported
Hindi Supported
English Supported
Bengali Supported
Italy 96
Italian Supported
English Supported
Sicilian Not Supported
Italian Supported
English Supported

Next Steps For Revenue Drivers:

  • Drive increased usage and revenue from India by adding support for Hindi transcription and explore regional pricing/campaigns.
  • Add support for Arabic across our site UI and transcription to increase usage and revenue from France.
  • Focus on the top 5 languages for content, emails and comms with customers - (P1) Portugues, (P2) French, (P3) Spanish, (P4) German and (P5) Italian

Languages For Traffic Driving Countries

Country Ranking Share Transcription Languages Site Languages
United States 735,623 79.9%
English Supported
Spanish Supported
English Supported
Spanish Supported
India 92,303 10.0%
Hindi Not Supported
English Supported
Bengali Not Supported
Hindi Supported
English Supported
Bengali Supported
Indonesia 23,634 2.6%
Indonesian Not Supported
Javanese Not Supported
English Supported
Indonesian Supported
Javanese Not Supported
English Supported
Brazil 22,760 2.5%
Portuguese Supported
English Supported
Portuguese Supported
English Supported
Bangladesh 21,656 2.4%
Bengali Not Supported
English Supported
Bengali Supported
English Supported
Pakistan 16,520 1.8%
Urdu Not Supported
English Supported
Punjabi Not Supported
Urdu Not Supported
English Supported
Punjabi Not Supported
Germany 11,468 1.2%
German Supported
English Supported
Turkish Not Supported
German Supported
English Supported
Turkish Supported
United Kingdom 10,895 1.2%
English Supported
Welsh Not Supported
Polish Not Supported
Punjabi Not Supported
English Supported
Welsh Not Supported
Polish Not Supported
Punjabi Not Supported
Mexico 10,734 1.2%
Spanish Supported
English Supported
Nahuatl Not Supported
Spanish Supported
English Supported
Nahuatl Not Supported
Spain 8,758 1.0%
Spanish Supported
Catalan Not Supported
Basque Not Supported
Spanish Supported
Catalan Not Supported
Basque Not Supported

Next Steps For Traffic Drivers:

  • Experiment with campaigns to increase traffic to our top revenue regions - Brazil, Germany, UK, Spain
  • Monitor UI language usage and traffic from Indonesia to determine if we add support for transcription.